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Welcome to Malek Unique Academy (“we,” “our,” or “us”).

 

We are committed to providing high-quality online courses and digital learning resources. Please read this Refund Policy carefully before making any purchase.

By purchasing any course, digital product, or service from https://malekuniqueacademy.com, you agree to this Refund Policy.

 

1. Digital Products & Online Courses

All of our courses, digital products, downloadable resources, and digital services are delivered electronically.

Because digital content becomes immediately accessible after purchase, all sales are generally final and non-refundable.

 

2. Eligible Refund Cases

A refund may be considered only in the following situations:

  • You were charged more than once for the same order.
  • You were charged but did not receive access due to a technical issue that cannot be resolved by our support team.
  • A payment was made due to a verified technical error on our platform.

 

Each refund request is reviewed individually.

 

3. Non-Refundable Situations

Refunds will not be provided for:

  • Change of mind after purchase.
  • Purchasing the wrong course or product.
  • Not having enough time to complete the course.
  • Failure to understand the course content.
  • Failure to meet system or internet requirements.
  • Dissatisfaction after accessing or downloading digital content.
  • Partial completion of a course.

 

4. Refund Request Procedure

If you believe you qualify for a refund, please contact us within 7 days of your purchase.

 

Include:

  • Full Name
  • Registered Email Address
  • Order or Transaction ID
  • Payment Date
  • Reason for the refund request

 

Email: admin@malekuniqueacademy.com

 

5. Refund Processing

If your refund request is approved:

  • The refund will be processed using the original payment method whenever possible.
  • Processing time may take 7–15 business days, depending on your payment provider or bank.

 

6. Chargebacks

If you initiate a chargeback without first contacting us to resolve the issue, we reserve the right to suspend or permanently terminate your account and access to our services.

 

7. Changes to This Refund Policy

We may update this Refund Policy at any time.

 

Any changes will be published on this page along with the updated revision date.

 

8. Contact Us

Malek Unique Academy

Website:
https://malekuniqueacademy.com

Email:
malekuni@malekuniqueacademy.com

Country:
Bangladesh

 

Thank you for choosing Malek Unique Academy. We appreciate your trust and are committed to providing a transparent and professional learning experience.